Grocery Life September 30, 2014
By Tom Butler
Good afternoon from Butler and Bailey Market. I hope everyone is having a good week. The weather continues to be near perfect and the football team is playing better and better every week. This seems to be a great combination for the general attitude around town which has translated into good weekends of business for us. Hopefully the Vols will get over the hump and win this weekend which will really get the fans excited.
I have been trying to do my best at staying calm and still the last few days while my arm is healing up. I have felt great since my surgery which led me to overdo it one day. I learned real fast just because you feel good doesn’t mean you are healed.
I am back on my normal work schedule this week which has been good. This lets everyone else here get back to their normal schedule which I am sure they are glad of.
This blog must be getting popular. Yesterday I got a four page letter from a company in Seattle, Washington concerning it. Unfortunately it was addressed to our legal department at Butler and Bailey Market. It turns out we put a picture on a past blog without a valid license to use it. This company in Washington apparently owns the rights to this picture and now they want to be compensated for the use of it. It was a picture of a dog sitting next to a Christmas present. This apparently is a special dog because they want me to pay them $555.50 for putting the picture on the blog. That’s more than I have ever paid for a dog much less a picture of a dog.
I guess when you are a three billion dollar company you have a legal department. When you have a corner grocery store you don’t. You just happen to be lucky enough to have a brother who is a lawyer. I called my brother about the letter and was advised to write them a letter of apology for using the picture.
Since they must read my blog, first I would like to thank them for taking the time to read it and secondly, I would like to extend them a public apology for inadvertently using their dog picture in the blog. We took the picture as well as any others we are not sure about off the website yesterday, per their request.
Most importantly, I would like to apologize to the dog in the picture. My family and I are dog lovers. We have two dogs that we love very much. We don’t pay them when we take their picture but we do feed them and give them water every day. We also walk them, bathe them and take them to the vet when they get sick. They are an important part of our family so by no means did I ever wish to cause the dog in the picture any harm or mental anguish and would welcome him or her to come and play with our dogs anytime.
I hope when this company receives my letter or reads this blog they will except my apology and pass it along to the dog in the picture. I also hope they love the dog in the picture as much as we love our dogs.
My business is selling groceries. An important part of that is building relationships with our customers which is why I write this blog. You get my honest beliefs on what I and we stand for at the store as well as how my family and I live life outside of the store. As you have probably realized, I screw up just as much as I get things right and I am glad to share both of those outcomes with you.
I will never have a three billion dollar business but if I keep writing this blog I may have to have a legal department here at the store. I wonder what one of those costs? Probably more than the dog in the picture.
Have a great week!
Thanks for letting us be a part of your community,
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Butler and Bailey Market
7513 Northshore Dr.
Knoxville, TN 37919